Automated Billing
Email invoices, charge credit cards, disconnect for non-payment, and let customers reconnect themselves by paying online — billing that runs every month without you touching it.
Everything about an account, on one tab
Automatically charge customer credit cards or direct debit each month using one of a number of supported merchant providers. Our integration with Spreedly gives you access to 150+ merchant account providers, and your card data is securely tokenized so you can switch between them at any time.
Every charge, payment, and statement lives on the account's ledger, with the running balance beside it.
A customer's billing tab — automatic card payments, the service summary, and the ledger with every statement linked.
Email statements, with your branding
Emails a statement or invoice to each customer each month based on a template that can be customized with your own colours and logo.
The layout is yours to restyle — ISPs get creative with the same template system that renders the default. You can choose to send statements as HTML or PDF attachment.
A monthly statement the way customers receive it.
Self-service web portal
Customers can log in to view their usage, past bills, and current amount owing, even while they are disconnected. Paying online will immediately reconnect them.
Nonpayment disconnects happen automatically — and instead of an angry phone call, the customer lands on your branded portal, pays, and reconnects themselves in seconds.
The customer portal — balance, usage, and a payment button that reconnects service immediately.
Usage-based billing
Charge customers for bandwidth usage in excess of data caps, and offer top-up plans for additional bandwidth.
Cycle-to-date usage on a customer's radio, measured against their plan's cap.
Comprehensive reports
Our GAAP and IFRS compliant billing system contains many reports to ease reconciliation with your accounting software — and answers the everyday questions too, like who owes what and for how long.
The A/R aging report — every balance bucketed by how long it's been owing.
The client list
Every customer, their package, status, and balance in one place. Easy to search, with custom columns and reports available.
The whole customer base at a glance — colour-coded status, payment method, monthly rate, and balance owing.
Everything on this page is included in the Network + Billing tier — $1.50 USD per subscriber per month.