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WISP Networks Made Easy

Industry-leading network management and monitoring without any new equipment.

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No contract, no up-front fees — and two hours of free onboarding with a Swift Fox network engineer.

Swift Fox on a laptop: the live network map with an access point pinglog

Network Monitoring

Automatically discover customer radios and test their connection, every minute of every day going back forever.

More about monitoring →

Automated Billing

Email invoices, charge credit cards, disconnect for non-payment, and self-reconnect by portal online bill payment.

More about billing →

Built-In Call Centre

Record every phone call, email, and service call, automatically, on each customer account.

More about the call centre →

One platform instead of four.

Most WISPs run some mix of a QoE appliance, a billing platform, a monitoring tool, and a ticketing system — separate logins, separate invoices, and none of them talk to each other. Swift Fox replaces the whole stack: your billing packages drive your traffic shaping, your monitoring drives your MPLS routing, your disconnects drive your customer portal.

QoE shaping appliance

Billing & CRM platform

Network monitoring tool

Ticketing + hosted PBX

Swift Fox

Monitoring, shaping, MPLS automation, billing, portal, ticketing, and a hosted call centre - fully integrated.

See feature-by-feature comparisons with Preseem, Sonar, and UISP →

The Pinglog is your secret weapon.

Every customer radio, pinged every minute, with history going back forever. See every customer on an access point and their performance over the past day, week, month, or year — know instantly whether a channel change fixed the issue, and discover problems before your customers do.

Works with: Cambium · Ubiquiti · Mimosa · MikroTik · Netonix · every major vendor — plus FTTH and MDU ethernet deployments. One colour-coded map for your whole network, no matter how large.

Swift Fox Pinglog: customer radios on one access point with signal levels and 24-hour ping history strips — green for nominal, yellow for degraded, red for down

An access point pinglog, showing customers with degrading connections during active hours.

Leading WISP Network Automation

You shouldn't need a network engineer on call to have a network that takes care of itself.

Only in Swift Fox

Traffic reroutes itself around problems

Swift Fox watches the real capacity of every backhaul, all the time. When a link degrades in a storm, customer traffic moves onto your other paths automatically — and moves back when the link recovers. No late-night logins or manual rerouting necessary.

If you're running MikroTik, it works with the core you already have. If you're already running OSPF, you can be up and running in minutes.

For the tech details of how we use RSVP-TE MPLS balancing driven by live capacity measurement, read the deep dive →

Only in Swift Fox

Fair speeds when a backhaul is full

When more customers are online than a link can carry, PFO shares it out fairly: everyone keeps the same percentage of the speed they pay for, and video calls and gaming stay smooth instead of stuttering. Most customers never notice anything happened.

It's built into Swift Fox and tied to your billing packages — no separate appliance to buy, no integration to maintain.

To learn more about how Package-Fair Oversubscription uses per-package fq_codel shaping to reduce bottlenecks, read the deep dive →

Billing disconnects that customers fix themselves

Nonpayment disconnects happen automatically — but instead of a dead connection and an angry phone call, the customer lands on your branded portal, pays online, and reconnects themselves in seconds.

DDoS attacks are handled before you hear about them

When an attack hits one of your public IPs, Swift Fox spots it in your core router's traffic data, blocks it upstream within seconds, and moves affected customers to a fresh address. You get a notification that it happened — not an outage.

Billing and support that run on autopilot.

Automated billing

  • Automatic credit card and direct-debit processing
  • 150+ merchant providers via Spreedly — card data moves with you
  • Branded email statements and invoices
  • Customer self-service portal — usage, bills, payments
  • Usage-based billing with data caps and top-ups
  • GAAP / IFRS compliant reporting

Integrated call centre

  • Fully hosted PBX — your toll-free number, minutes included
  • Every call recorded and attached to the customer account
  • Ticketing with post-dated reminders
  • Field crew scheduling with calendar sync
  • Email and live chat via HelpScout integration
  • Call volume reports for scheduling agent shifts
Maddie Beaton, founder of Swift Fox Systems

We've been where you are.

In 2003, my business partner and I started a WISP in southern Alberta. Over ten years we grew it to thousands of subscribers and a couple dozen staff — and along the way I wrote every piece of software we used to run it: the monitoring, the billing, the CRM, the call centre.

Other WISPs kept asking for copies. So we spun the software off as Swift Fox, hired a team of developers, and after selling the WISP in 2013, we've focused on it ever since.

Every feature exists because we needed it ourselves. The MPLS auto-balancing exists because I was tired of manually rerouting traffic during chinook windstorms. PFO exists because backhauls would fill up faster than we could build them. The captive-portal reconnect exists because half our support calls were "I paid, turn me back on."

If you run a WISP, book a demo and I can show you how Swift Fox can help make your WISP better. Or get caught up reminiscing about the early 2000's era of WISPs. Or both!

Maddie BeatonFounder, Swift Fox Systems

You talk to people who've run a WISP.

Swift Fox isn't a big vendor with a community forum where your question sits for three weeks. When you need help, you get a person with real experience running a wireless ISP.

Direct answers

Email us and a network engineer answers — usually the same day. No waiting in ticketing systems or forum threads.

Two hours of onboarding, free

A Swift Fox engineer works alongside you to bring your network onboard. Most WISPs are watching every customer radio the same afternoon.

Documentation in the open

Every setup guide and operations doc is public — read exactly how things work before you ever book a demo.

Simple, per-subscriber pricing.

Month to month. No contracts, no setup fees, and two hours of free onboarding with a Swift Fox network engineer.

Network Management

$0.75 USD / sub / mo
$50 monthly minimum
  • Ping monitoring, paging & on-call rotations
  • Real-time TCP latency analysis
  • Backhaul capacity measurement
  • MPLS auto traffic balancing
  • PFO shaping & provisioning
  • DDoS protection & CGNAT
  • Customer LOS path plots
Book a demo
Most popular

Network + Billing

$1.50 USD / sub / mo
$100 monthly minimum
  • Everything in Network Management
  • Automatic card & direct-debit processing
  • Branded statements and invoices
  • Customer self-service portal
  • Auto disconnect & self-reconnect
  • Usage-based overage billing
  • GAAP / IFRS compliant reports
Book a demo

Network + Billing + Call Centre

$2.00 USD / sub / mo
$250 monthly minimum
  • Everything in Network + Billing
  • Your own toll-free number
  • Hosted PBX, minutes included
  • All calls recorded on customer accounts
  • Ticketing & field crew scheduling
  • Email & live chat via HelpScout
Book a demo

Volume discounts over 5,000 subscribers.

How does your network look?

Try it out today — free trial, no new equipment needed. Or bring your toughest backhaul problem to a 20-minute demo: no slide deck, just the live product.

Book a 20-minute demo Start a free trial

Prefer email? [email protected] · 1-866-779-1608